Privacy Policy

This Privacy Policy applies to the auraloomstore.com

Auraloomstore.com recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on https://auraloomstore.com and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

Auraloomstore.com is a property of KUMPATI GUNA SRINIVAS, a sole proprietorship in India, having its business office at 4/5-18a, Sri Srinivasa Nilayam, 2nd floor, Assembly of God Church Road, Byrappa Layout, 5th Cross, Whitefield, Bangalore – 560066.

Information we collect

  • Contact information: Name, email, mobile number, address, city, state, pincode, country and IP address.
  • Payment and billing information: We collect billing name, billing address and payment method. We never collect or store your credit/debit card details. These are processed securely by our payment partner.
  • Information you post: Information shared on our website or social media pages.
  • Demographic information: Products you like or purchase or provide in surveys.
  • Other information: IP address, browser type, pages visited, referral website, and device/OS information.
How we collect information
  • Directly from you: Through registration, purchase, inquiry, or comments.
  • Passively: Through cookies, Google Analytics, web beacons and tracking tools.
  • From third parties: Through connected social media platforms.

Use of your personal information

  • To contact you regarding purchases, registrations or promotions
  • To respond to your queries and requests
  • To improve our products, services and website experience
  • To analyse trends and customer interests
  • For security purposes
  • For marketing communication (offers, new products)
  • To send transaction-related emails and SMS
  • As otherwise permitted by law

Sharing of information with third parties

  • With vendors like payment processors and email/SMS service providers
  • With business partners providing or sponsoring services or events
  • For legal compliance, fraud investigation or government requests
  • With successors in case of business transfer or sale
  • Only after notifying you if not described in this policy

Email Opt-Out

You may opt out of promotional emails by sending a request to unsubscriber@auraloomstore.com. It may take up to 10 days to process. Transactional messages related to your order will still be sent.

Third-party websites

Our website may contain links to third-party websites that we do not control. This policy does not apply to those websites. Please review their privacy policies separately.

Grievance Officer

As per the Information Technology Act 2000 and rules made thereunder:

Mr. KUMPATI GUNA SRINIVAS
4/5-18a, 2nd Floor, Sri Srinivasa Nilayam, 5th Cross
Whitefield, Bengaluru – 560066
Phone: Will be updated
Email: Will be updated

For all privacy related concerns, contact: auraloomstores@gmail.com

Updates to this Policy

This Privacy Policy was last updated on 05-09-2025. We may update this policy regularly. Kindly review this page periodically.

Jurisdiction

All disputes arising under this policy shall be governed by the laws of India.